Terms of service

1. Who we are

These terms are between you and Beta-Backlink LLC, a limited liability company registered in the State of Delaware, United States, under file number [Delaware file number], with a registered office at [registered address]. In this document we call that company "we", "us" or "Beta-Backlink", and we call you "you" or "the client". You can reach us at support@beta-backlink.com.

By placing an order or submitting a quote request you accept these terms. If you are ordering for a company, you confirm you are authorised to bind that company.

2. What we sell

We sell defined marketing, research, audit and engineering services, listed on our site with the scope of each tier stated. What you are buying is the deliverable described in the tier you select, together with any add-ons you choose, and nothing beyond that.

Where a service depends on third parties who are not under our control, such as publishers who accept editorial placements, creators who accept a brief, or search and answer engines that decide what to rank or cite, we sell the work of pursuing that outcome to a professional standard. We do not sell the decisions of those third parties.

3. Orders, quotes and acceptance

An order is placed either by completing checkout and paying, or by submitting a quote request.

• Standard checkout. The price shown at checkout is calculated from the tier and options you select. We recalculate that price on our own systems before taking payment, and the recalculated figure is the one that applies. Where the two differ we will tell you before charging anything.
• Quote requests. Custom tiers, volumes above the stated limits, orders totalling more than $4,000, and any order where you ask for manual pricing do not reach the card processor and no card is charged. We review your brief and send a written quote. A quote is an offer from us, valid for [number] days, and becomes a contract only when you accept it in writing.

We may decline any order. Reasons include a scope we cannot deliver well, a legal or policy risk, or a budget too small to produce the outcome you are expecting. Where we decline after payment we refund in full.

Some sectors we decline outright, and some we accept only under stricter conditions. Both lists are set out in our acceptable use policy, which forms part of these terms. By ordering you confirm your business does not fall in the declined list.

4. Prices, payment and taxes

All prices are in United States dollars and exclude any sales tax, VAT or equivalent, which is added where the law requires it. Card payments are processed by Paystack; we do not store your card details. Invoiced engagements are payable within [payment terms, for example 30 days] of the invoice date. We may suspend work on overdue accounts after giving you written notice.

Orders totalling more than $4,000 are not charged to a card. We price the work in full, confirm the scope, and issue an invoice with the payment details on it, which you settle by transfer. The price you configured is the price on that invoice.

5. What we need from you

Most delays are caused by missing inputs rather than by the work itself. You agree to provide the access, assets, approvals and information described in the intake form for your service, and to respond to reasonable requests within a reasonable time. You confirm that anything you give us is yours to give and does not infringe anyone else's rights.

Where an engagement stalls for more than [number] days waiting on you, we may pause it and reschedule, and any timeline we quoted is extended accordingly.

6. Delivery and timelines

Turnaround times stated on the site are working estimates from the point we have everything we need from you. Some outcomes depend on third parties and take as long as they take: editorial placements typically land across two to four weeks, and anyone promising materially faster is usually not placing editorially.

Delivery happens when we hand over the artefact for your service, such as a sheet of live link URLs, a written report, hosted recordings, or a completed build.

7. What we do not promise

We state this plainly because the opposite is widely promised in this industry and it is not true. We do not guarantee:

• any particular search ranking, Google Maps position, or share of AI answer results;
• any particular revenue, conversion rate, traffic figure or return on spend;
• that a specific publisher, creator or institution will accept a placement;
• that a launch, campaign or piece of content reaches any given audience size;
• that third party platforms will not change their rules, algorithms or policies.

Where we do give a guarantee, it is written into the service description, such as the six month replacement warranty on links and placements set out in our refunds and warranty policy.

8. Ownership of the work

Once we have been paid in full for an engagement, the deliverables we created specifically for you are yours, and we assign to you the rights we hold in them. Until payment is complete those rights remain ours.

We keep ownership of our own methods, templates, tooling, research libraries and anything we created before or independently of your engagement. Where a deliverable includes third party material such as licensed music, stock assets or creator content, your rights in that material are limited to the licence obtained, which we will tell you about before delivery.

We may describe the work in general terms as a case study or reference. We will not name you or disclose confidential details without your written permission.

9. Confidentiality

Each of us may receive confidential information from the other. Both of us agree to use it only for the engagement, to protect it with reasonable care, and not to disclose it except to people who need it and are under similar obligations. This does not cover information that is already public, that you or we already held, or that the law requires us to disclose.

10. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, our total liability arising from an engagement is limited to the amount you paid us for that engagement in the [number] months before the claim. Neither of us is liable to the other for loss of profit, revenue, goodwill, data or anticipated savings, or for any indirect or consequential loss.

We are not liable for outcomes driven by third parties outside our control, including changes to search, answer engine or advertising platform behaviour, or a publisher removing content after delivery, except where our warranty expressly covers it.

11. Ending an engagement

Either of us may end an engagement by giving written notice. If you cancel work already in progress you are liable for work completed and for commitments we have already made on your behalf, such as publisher fees or creator contracts. Refund treatment is set out in our refunds and warranty policy.

We may end an engagement immediately if you ask us to do something unlawful, or something that would breach a platform policy in a way that puts your own property at risk and you insist after we have explained the risk in writing.

12. Changes, disputes and governing law

We may update these terms. The version that applies to your engagement is the one published when you placed the order. Material changes will be notified to clients with active engagements.

If something goes wrong, contact us first at support@beta-backlink.com. Most disputes are resolved faster by a conversation than by a process. These terms are governed by the law of the State of Delaware, without regard to its conflict of law rules, and the state and federal courts sitting in Delaware have exclusive jurisdiction.